Refund policy

One full refund per customer, within 7 days of the charge.

Beacon's refund policy is simple and fully automated:

• You can receive one full refund per customer, ever.
• The refund must be requested within 7 days of the charge.
• Refunds are always for the full charge — there are no partial or prorated refunds.
• A refund immediately cancels your subscription and access.

To request one, open the in-app support chat and ask. If your request qualifies, the bot processes it on the spot after you confirm; if it doesn't qualify, the decision is final — refunds are handled entirely automatically, with no human review queue.

If you're unsure about a plan, use the free trial to evaluate — you can cancel before the first charge with nothing to refund.