Billing & account

Subscriptions, refunds, and getting help from support.

• Managing your subscription — Upgrade, downgrade, update your card, or cancel — all self-serve.
• Refund policy — One full refund per customer, within 7 days of the charge.
• Getting help: the in-app support chat — What the support assistant can do for you, including real account actions.
• Deleting your account and data — How to permanently remove your projects and data from Beacon.